Policies

 

Cancellations

If you cannot make your appointment, please call at least 24 hours prior to your scheduled time. All missed appointments or appointments cancelled less than 24 hours prior will be charged the full amount of the service.

 

Children

We at Bella Mano love children! Unfortunately, we cannot provide child care and for their safety and courtesy of all our guests we ask that you make alternate arrangements while visiting us!

 

Methods of Payment

We accept Visa, MasterCard, Discover, and Cash.  No checks accepted.

 

Sanitation

For your safety and health, we exceed all statewide guidelines for sanitation.

 

Arrival

Please arrive ten minutes prior to your scheduled appointment time. This will allot enough time to choose the perfect polish. Late arrival will deprive you of valuable service time. We regret that we cannot contravene on our following client's service time.

 

Reservations

Please have a credit card available when reserving your appointment.

 

Nail Polish

At Bella Mano, we offer an extensive selection of nail polish color choices. We ask that you DO NOT bring in nail polish. If it has been stored incorrectly, or expired, it can/will affect the integrity of the polish and longevity of the finished results.

 

Gift Certificates

Gift certificates may be used towards retail purchases and services rendered. No cash refunds.

 

Guarantee

If for any reason your service was not satisfactory, please call our spa within 24 hours. Smudges and/or chips will be guaranteed for 24 hours. We will repair the damaged nail free of charge. Please be advised that we cannot guarantee another salon or spa's work. No refunds or credits will be issued.

 

Returns

Returns will only be accepted within 14 days for product credit. Product must not be opened or used. Any opened product will not be accepted for return.

 

Donations

Donation gift cards expire 90 days from rewarded date.

 

** All prices subject to change without notice. **